Preparing for your pet's boarding stay can feel overwhelming — but it doesn't have to be. A well-packed bag ensures comfort, routine, and peace of mind for both you and your beloved companion.
Familiar items help your pet feel secure in new surroundings. A favourite blanket or toy can make all the difference between stress and comfort during their stay.
Bringing their usual food and feeding schedule helps prevent digestive upset and keeps your pet's daily rhythm intact whilst they're away from home.
Up-to-date medical records and clear medication instructions protect your pet's health and give boarding staff everything they need to provide excellent care.
Bring enough food for the entire stay plus two extra days. This prevents any dietary disruptions if your return is delayed and ensures your pet maintains their usual nutrition.
Include portion sizes, feeding times, and any dietary restrictions. Note if your pet is a fast eater or needs medication mixed with food.
Pack a selection of your pet's favourite treats. These provide comfort and help staff build positive relationships with your pet during their stay.
Your pet's familiar bedding carries their scent and provides psychological comfort. Choose items that can be easily washed, as boarding facilities maintain high hygiene standards.
Pack one or two favourite toys, preferably ones that aren't easily destroyed. Avoid squeaky toys that might disturb other pets, and choose items that provide comfort rather than high excitement.
An unwashed t-shirt or pillowcase with your scent can be incredibly soothing for anxious pets. This simple item often provides the most comfort during the first night away from home.
Double-check that all ID information is current and legible. Consider adding the boarding facility's contact number to your pet's tag during their stay.

Begin practising short separations. Leave your pet with friends or family for a few hours to help them adjust to being away from you.
Maintain consistent routines for feeding, exercise, and sleep. Avoid introducing new foods, toys, or major changes that might cause stress.
Keep your morning routine normal. A good walk or play session before arrival helps tire your pet out, making the transition smoother.
Keep goodbyes brief and positive. Extended farewells often increase anxiety for both you and your pet.
If your pet has sensitive skin or requires specific shampoos, pack these items. Include any special brushes for long-haired pets or those prone to matting.
For puppies or senior pets, bring familiar pee pads. Cats may benefit from their preferred litter type, especially if they're particular about texture or scent.
Write detailed notes about your pet's quirks, fears, or special needs. Does your dog hate thunder? Is your cat shy around strangers? This information helps staff provide personalised care.
South Africa's oldest kennels with decades of trusted pet care experience
Family-owned and operated by the Stubbs family for over 60 years
Conveniently located for easy drop-off and collection
Comprehensive guidance covering every aspect of pet boarding
At Waterfall Kennels & Cattery, we understand that leaving your beloved pet can be emotional. Our experienced team provides enrichment activities and emotional support for anxious pets, ensuring they feel secure and loved whilst you're away.
Download our comprehensive packing checklist and book a trial stay or facility tour. Our transparent, compassionate approach ensures your pet receives the detailed care they deserve.
Business Hours: Monday-Saturday 8:00-17:00
Phone: Available for questions and bookings
Email: Quick responses to all enquiries

Telephone: +27 11 467 3103 / 3193
Richard Stubbs: +27 83 655 0355
Accounts: +27 72 288 1558
Address: 179 Inchanga Road, Maroeladal – Fourways

Monday – Friday: 07H00 – 11H00 and 16H00 – 18H00 Saturday: 08H00 – 11H00 Sunday & Public Holidays: Closed
Creating a peaceful multi-pet household takes patience, preparation, and sometimes professional guidance. Don't hesitate to reach out—we're here to help you and your pets build lasting, harmonious relationships.
What to Pack for Your Pet's Boarding Stay: The Essential Checklist